We are driven to give our customers the “WOW” experience. By wowing people, referrals to our business grow organically and we create Raving Fans. We will wow clients, employees, vendors, creditors, and anyone we interact with in business. We believe that the foundation of success is intense desire and our passion comes naturally as a result. We are bold, creative and open minded but not reckless. We are always thinking outside the box (some say we don’t even see a box) our solutions are sometimes unconventional but that’s what keeps us ahead of the competition.
CREATE A ‘LIL ROCK N’ ROLL
We want to be ourselves and inspire others to do the same; we want to create a family atmosphere that embraces everyone’s own unique personality. Being a little weird and fun makes us different from other companies, we don’t want to be a big boring company with no soul. We want to nurture a team that is friendly, warm, fun and exciting. We encourage ideas, suggestions, opinions and openness. The best ideas come from the bottom up, meaning that those closest to the issues and/or customers are the heartbeat of our company. The best team members take ownership of issues, and collaborate with colleagues. We have created an environment where our people are slow to complain, quickly to act and do so knowing you have the trust of your colleagues behind you every step of the way.
GO THE EXTRA MILE
We believe in building relationships (internally and externally) through honest and open communication. We are transparent because transparency means you are never compromised. We treat clients, colleagues and vendors how we want to be treated ourselves. Trust is the foundation of any relationship and we want to provide our customers, their creditors and our vendors with a sense of comfort to allow them the opportunity to open themselves up to us and to share their concerns, questions or needs. Being in debt doesn’t mean you are less of a person. Debt happens for many reasons, but the reasons are irrelevant. Asking for help takes courage and that means you deserve respect. We believe in the long run our character will speak for itself; as such we carry ourselves with a quiet yet humble confidence. We don’t just talk about it, we show that we care; we will actually go that little extra unconventional or innovative mile.
HELP OTHERS ACHIEVE DREAMS
We live by the saying: “you can get anything you want out of this world if you help enough people get what they want”. We will make dreams happen, for our clients and our employees. We feel it’s important to challenge yourself and those around you. Everyone has the inner potential to be greater than even he/she realizes. Our goal is to help unlock that potential. We grow because we take on new challenges and we face even more challenges because of the growth. We look at problems as a gift because they are opportunities to grow and learn.
BE MOTIVATED, COMMITTED, PASSIONATE & DETERMINED
We innovate, because complacency is what ruins people, relationships and companies. We always search for new systems that help others have a better experience with us. We are committed to constantly improving: personally & collectively. It doesn’t have to be a big change; it just needs to be better than what was there before. We choose to always grow and evolve. We don’t settle for just being “good enough” because settling stops us from being a great company. We always look for opportunities to do more with less and improve our efficiency.