Canada (Press Release) June 2, 2008 — Total Debt Freedom recently conducted a client satisfaction survey with all its clients enrolled in a debt settlement program.
The anonymous survey asked clients to assign a rating of 1-10 to questions reflecting customer service, response times to questions or concerns, satisfaction with the actual settlements negotiated, and overall satisfaction with the company.
An overwhelming 97% of clients were extremely satisfied with the company and a staggering 100% of the respondents indicated they would recommend Total Debt Freedom’s debt settlement plan family or friends.
“We wanted to find out what our clients really thought of us” said Richard Cooper, Total Debt Freedom’s founder and CEO, “It’s extremely important to know if we are providing value to our clients and that they are satisfied with the results they are getting – I think the survey results demonstrate that our clients are very happy with us”. Cooper said.
When asked for the reason behind enrolling with Total Debt Freedom, the survey also found that the vast majority of clients “just wanted out of debt” with the secondary objective being “avoiding bankruptcy”.
Unlike credit counselling plans that can take several years longer and cost the consumer more money, Total Debt Freedom negotiates a reduction in the debt its clients owe usually by as much as 40-60%. The highly skilled debt negotiation team can help people get totally debt free in 1-3 years with debt settlement services.
Total Debt Freedom is the leader in the Canadian debt settlement industry. Its high tech web-based company is located in Markham, Ontario. Total Debt Freedom’s debt settlement plan is widely accepted as an alternative to bankruptcy and a more cost effective option to debt consolidation and credit counselling services.